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Possible concerns you might haveFA&Q
Q1
Are you a legitimate loan platform?
Answer : Yes, we are a legally licensed loan platform approved by the relevant regulatory authorities, committed to providing users with safe, transparent, and efficient financial services.
Q2
How can I confirm that I’ve opened your official product website?
Answer : Please make sure you are visiting our official website: [www.zammoney.com]. We won’t ask for personal info through third-party links. If in doubt, contact customer service.
Q3
What loan products do you offer?
Answer : We offer flexible short-term loans for 14 and 30 days, up to 4000, helping you easily meet various financial needs such as business, daily life, and medical expenses.
Q4
What documents are required to apply for a loan?
Answer : In most cases, you only need to provide your phone number and basic personal information. No paperwork is required, and the entire process is online.
Q5
How long does it take to get the result after applying?
Answer : Once your application is submitted, we will review it within minutes and notify you of the result. Some applications may require additional time for manual review.
Q6
How long does disbursement take, and where will the money be sent?
Answer : Once approved, funds will be disbursed to your linked mobile wallet account within 3 minutes. Certain transactions may take longer depending on processing conditions.
Q7
How do I repay the loan?
Answer : We support USSD and Webpay. Log in to [www.zammoney.com], check your due amount and deadline, and follow the instructions to repay.
Q8
Do you support partial repayments?
Answer : Yes, we support partial repayments. However, please make sure to repay the full amount by the due date to avoid additional fees and a negative impact on your credit record.